Shipping policy

We proudly use Sendle to fulfil our shipping requirements. Sendle is a registered B Corp and Australia's first 100% carbon neutral delivery service.

Order Processing:
Please allow 2-5 business days to process your order. Expect an email within 2-5 business days to let you know your order is on the way!

When your order is ready for delivery, you will receive an email with real-time tracking information.

Domestic shipping rates and estimates:
Shipping charges for your order will be calculated and displayed at checkout.

Delivery timelines can range from 2-10 days depending on your location.

International shipping:
We offer international shipping to 220 international destinations. If shipping is not available to your location, this will be displayed at checkout.

Shipping charges for your order will be calculated and displayed at checkout. 

Delivery timelines can range from 8 to 20 days for international shipping as it can vary greatly depending on the destination.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Olive Nectar is not responsible for these charges if they are applied and are your responsibility as the customer.

Refunds, returns and exchanges:
Please refer to our refund policy.

You can always contact us for any shipping questions at theolivenectar@gmail.com.